Vietnam Airlines is the flag carrier of Vietnam. The airline was founded in 1956 and later established as a state-owned enterprise in April 1989. Vietnam Airlines is headquartered in Long Bin District, Hanoi, with hubs at Noi Bai International Airport and Tan Son Nhat International Airport.
Vietnam Airlines Lotusmiles Contact Center in Guangzhou, China Contact Address, Phone, Email, Fax, Working hours and Website
Lotusmiles Contact Center, Support For Tickets Purchased On The Website And Other Services
LOTUSMILES (Frequent Flyer) Headquarters:
Address: 200/10 Nguyen Son Str., Long Bien Dist., Hanoi, Vietnam
Telphone: (+84-24) 38732732
Lotusmiles Contact Center:
[email protected] (for platinum and gold members)
[email protected] (for titanium, silver and registered members) ,
[email protected](support for tickets purchase)
[email protected] (others)
Fax: (+84-24) 38273003
Reservation & Ticketing, Sale & Marketing, Lotusmiles & Website, Cargo
Room R01, 3rd floor, Garden Hotel, No. 368 Huan Shi East Road, Guangzhou, China.
Working hours: Monday – Friday 09:00 – 12:00 & 13:00 – 17:30.
Room T21252, Terminal 2, Guangzhou Baiyun International Airport, Guangzhou, China
Reservation & Ticketing: +86-20-83827187
Sale & Marketing: +86-20-83827187
Lotusmiles & Website: +86-20-83827187
|reservation & ticketing||[email protected]|
|sale & marketing||[email protected]|
|lotusmiles & website||[email protected]|
Official website: www.vietnamairlines.com/
Check Vietnam Airlines Online Check-in: www.vietnamairlines.com/online-check-in
Note: Online Check in from 24 hours to 1 hour before the scheduled departure time.
Vietnam Airlines Code: HVN
Check the above link to know the Vietnam Airlines customer care phone number, email etc
View Vietnam AirlinesHand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Lost and Found counter contact
How to Web Check-in in Vietnam Airlines?
Procedure to do web check-in or online check-in in Vietnam Airlines
- Visit https://www.vietnamairlines.com/vn/en/travel-information/check-in/
- Select ‘check-in’ section.
- Enter Reservation code, Family name & Departure city
- Enter the booking details.
- Click on “CHECK IN”.
Special Assistance in Vietnam Airlines
Traveling while Pregnant in Vietnam Airlines
Pregnancy rules in Vietnam Airlines:
- Expectant mothers can travel in Vietnam Airlines up to 32 weeks without providing any medical certificate.
- From 32 weeks to under 36 weeks, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- Download Vietnam Airlines MEDIF IMEDIF II
For more details, visit https://www.vietnamairlines.com/vn/en/travel-information/special-services/pregnant-passengers
For any special assistance queries, contact: https://www.vietnamairlines.com/vn/en/travel-information/special-services/
Check the procedure to change / reschedule / cancel your Vietnam Airlines details (name / date), get refund…
Click the above link to view Vietnam Airlines offices Phone number, Address, Working hours and Customer Care Contact Numbers Worldwide.
CEO: Le Hong Ha
Types of Planes / Air craft available with Vietnam Airlines
Total fleet: 99
- Airbus A320neo
- Airbus A321-200
- Airbus A321neo
- Airbus A350-900
- ATR 72-500
- Boeing 787-9
- Boeing 787-10
- Airbus A321-200/P2F
Queries handled by Vietnam Airlines Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, LotuSmiles (Frequent Flyer)
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