Inquiries for Lost and Found Items and Delayed or Damaged Baggage
The below contacts are with in Japan, Europe, USA / Canada, Asia, Oceania
Lost/ Left behind:
Lost items will be kept at the arrival airport. If you have left something behind, please contact the relevant arrival airport.
Delayed or damaged baggage:
Contact the relevant arrival airport within 7 days of collecting your baggage.
Note: In some cases articles which are discovered within the airport rather than the aircraft cabin may be kept within the airport building or the local police station. Please inquire after confirming who you should contact.