Kenya Airways City Office in Kampala UGANDA 38


kenya-airways_logo
Kenya Airways was established in 22 January 1977 and commenced operations in 4 February 1977 which is the the flag carrier of Kenya. Kenya Airways has its head quarter in Embakasi, Nairobi, with its hub at Jomo Kenyatta International Airport.

Kenya Airways Kampala City Office Address: JUBILEE INSURANCE CENTRE (Former IPS building)
Plot 14 Parliament avenue
P.O Box: 6969
Kampala

Kenya Airways City Office telephone contact numbers:  +256312360000, +256-757009189
Whatsapp Number: +254 705 474 747

Email: [email protected]

Fax: 256-414-259472

Working hours: 08:30 am to 05:00 pm, Mon- Fri
08:30am to 12:30pm on Saturdays
Closed on Sundays and public holidays

Map: View location here



Kenya Airways Official website: https://www.kenya-airways.com

Kenya Airways Online Check-in: https://www.kenya-airways.com/online check-in

Check Kenya Airways flight status here: www.kenya-airways.com/flightschedule

Kenya Airways baggage services telephone contact numbers:
256312360000/+256414344304/
+256-414233068 /+256-757009189 +256752900997
.

Kenya Airways Baggage Trace:

Trace your baggage at Kenya Airways

Kenya Airways Baggage Phone: +254-20-3274747

Kenya Airways Baggage Allowance

Kenya Airways

View Kenya Airways Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

Kenya Airways Customer care / support

Kenya Airways Head Quarters: Kenya Airways Head Office Airport North Road, Embakasi P.O. Box: 19002 – 00501 Nairobi, Kenya

Kenya Airways Customer Care Phone Number: +254734104747, Mobile: +254711024747

Kenya Airways Whatsapp Number: +254705474747

Email: [email protected]

Kenya Airways Baggage Allowance

View Kenya Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

How to Web Check-in Kenya Airways?

Procedure to do web check-in or online check-in in Kenya Airways

    1. Visit https://www.kenya-airways.com/in/en/
    2. Enter ticket number or booking code
    3. Enter the Reference number (if you have)
    4. Enter the passenger’s last name.
    5. Click continue

Kenya Airways Customer Care Phone number | Email

Kenya Airways Special assistance

Travel during pregnancy in Kenya Airways

Pregnancy rules in Kenya Airways:

  • Expectant mothers can travel in Kenya Airways till 34th week of the Single pregnancy and 32nd week of the multiple pregnancy.
  • A medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF). Download
  • The certificate must be dated within 10 days of your flight departure.

*For any special assistance, Contact: https://www.kenya-airways.com/expectant-mother/

How to change mistakes in your name, flight date and refund ticket in Kenya Airways?

View How to change mistakes in your name, flight date and refund ticket in Kenya Airways through the above link.

Kenya Airways Offices Worldwide

Find Kenya Airways Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Types of Planes / Air craft available with Kenya Airways

Total fleet: 45

  • Boeing 737-300
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787–8
  • Embraer ERJ-190
  • Boeing 737-300F

Queries handled by Saudia (Saudi Airlines) airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue

Is there any problem / complaint with reaching the Kenya Airways Kampala City Office Address or Phone number? Please report any issues using the below comment form.

Rate your experience with the Kenya Airways Kampala City Office in UGANDA: (click on the stars below)
Click to rate this post!
[Total: 41 Average: 2]

Leave a comment

Your email address will not be published. Required fields are marked *

38 thoughts on “Kenya Airways City Office in Kampala UGANDA

  • Ezeukwu Kingsley Uzoma

    Dear Sir / Madam,

    Please i want to kindly inform you that i missed my flight on Saturday 24th traveling to Lagos Nigeria

    Here is my information:

    Name: Ezeukwu Kingsley Uzoma
    Ticket No: 7069170958037 / 38

    please i want to know what i need to do to enable me get another date for my traveling

    Thanks

    • NAMALWA SCOVIA

      Hey. I have tried the office contacts but No one picks. Help me know the price of a return Journey from Entebbe to Lagos
      Am Namalwa scovia

  • Eddie Wampande

    Hi, May I know whether i can travel to Nairobi from Entebbe without a passport; if yes what do I need to present at immigration as a Uganda

  • Guma John

    Hi I lost my green jacket at jomo kenyata international airport Nairobi on 16th going to Dubai with flight no 0310. It’s armygreen there was my yellow fever vaccination card in names of Guma John.
    If u can help me trace property i will be greatful to u.
    My contact +93706044215. Or my brother James in Uganda at +256702981001.

  • Yogi Ahamya

    Worst customer care…
    Spent the whole morning tryna get to them. Then when they eventually picked the rudest person was on the other side of the phone. Contemplating cancelling my ticket

  • Robert Mwanga

    My frequent flyer number (AirFrance/KLM/Kenya Airways) is 1774292773 (Gold Elite Plus). On my last flight, on 23 September 2018, KQ417 for 21:40 from Entebbe I was asked to pay USD 35 (thirty five dollars) for inviting in the lounge. Lounges in other cities to do not charge for an invited guest, why is the charge imposed at Entebbe airport?

  • VICTORIA

    All your email addresses bring back mail delivery failure notices.

    The telephone landlines are hardly responded to.

    The website isnt user friendly when someone needs to make an online booking.

    Please work on this

  • Ruth kk

    I need help for certain reasons I need a re print of a boarding pass I used can I be helped its needed for auditing and yet I lost it

  • Elizabeth Clare Stodden

    In case I am unable to contact your office in Kampala, I am calling regarding a request of my doctor. I hurt my right leg and he is of the opinion that I require a wheelchair in both the Entebbe and Nairobi airports. Can this be supplied, please?
    I am flying Kenya Airways from Entebbe to Paris – flight Departure Tue, Dec 25 Kenya Airways 417 Entebbe (EBB) 8:30pm flying to Nairobi (NBO) 9:40pm Terminal: 1A
    2h 10m stop Nairobi (NBO)
    Kenya Airways 112 Nairobi (NBO) 11:50pm Terminal: 1A flying to Paris (CDG) 6:30am +1 day Terminal: 2E Arrives on Dec 26, 2018

    Itinerary # 7357433595731
    Confirmation WGNG87 (Kenya Airways)
    Ticket # 7067195731083 (Elizabeth Clare Stodden)

  • Hadija

    Am trying to call the office but no one is answering the phones. I was trying to check in on line but I have been told that I can’t and have to go through the counter. I need clarification why I can’t proceed when all my documents are in order

    • Editor G

      Sure we will update the contact numbers. WE wil take your feedback into account. Meanwhile you can check Kenya Airways Official Website

  • MUKIIBI GLORIA

    WORST CUSTOMER SERVICE FROM ENTEBBE AIRPORT. I CALLED FOR HELP TODAY AND THE LADY DIDNT HELP.
    PLEASE MANAGEMENT KINDLY INFORM YOUR COLLEAGUE TO RESPECT US BECAUSE SOME OF US ALSO HAVE OFFICES AND WE ARE MANAGERS, PLEASE TRAIN YOUR STAFF CUSTOMER CARE AND WARN HER THAT KENYA AIRWAYS IS NOT HERS.
    SOME OF US WE ARE DIRECTORS AND CEOS, WE HAVE OUR OWN COMPANIES.

  • JAZMNI- Travel agent

    hi, i cant count the number of times have called but they aren’t picking me.
    wanted to know what it costs/ how much will i pay \when i need to change my name on the ticket, that’s when it has been misspelt.

  • Charles Kigongo

    Please delete all those Kampala office numbers because they are useless.
    They are always on but no body will pick up. Called the whole day ,the whole week
    So sad
    Customer care zero

  • David Omella

    I want to travel to lagos Nigeria.
    How much is the ticket to Nageria and back and which days to you fly there.
    How do i get the visa for Nigeria and at what cost
    Thanks
    David

  • Azizi Rajab

    My flight cancelled during the CORVID crisis. I need information on what I should do. Will there be a refund or rebook? Please reply. Kampala to UAE.

  • laurent

    Dear we are stock in uganda since march 2020 and we want to come back to nairobi can we buy a ticket for departure on 2 august 2020
    regards

  • Taddius Suh Ngwa M

    I have been Kenya Airways numbers for more about an hour to book a flight to Douala but nobody is picking. Please the customer service should pick their calls. I need to travel to Douala soon