Starlux Airlines in Changi International Airport, Singapore Customer care number, Address, Email, Check-in, Flight status, Special Assistance

Starlux Airlines in Changi International Airport, Singapore

STARLUX Airlines is an international airline company headquartered in Taipei, Taiwan, and operated its first flight from Taipei to Macau on 23 January 2020.

Starlux Airlines in Changi International Airport, Singapore Contact Address, Phone, Working hours and Website

Address: 230 Victoria Street, #11-02, Bugis Junction Tower, Singapore 188024

Phone: +65-6355-1858

Working hours: Monday to Friday : 08:30-17:30

Saturday／Sunday & Public Holidays Closed

Official website: www.starlux-airlines.com

Online Check-in: www.starlux-airlines.com/check-in

Note: Starlux Airlines Online Check in begins from 48 and 2 hours prior.

Check Starlux Airlines flight schedule here: www.starlux-airlines.com/flight schedule

Check Starlux Airlines flight status here: www.starlux-airlines.com/flight-status

Starlux Airlines Code: SJX

Starlux Airlines Customer Care Support

Check the above link to know the Starlux Airlines customer care phone number, email etc

Starlux Airlines Baggage Allowance

View Starlux AirlinesHand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Starlux Airlines Special assistance

Travel during pregnancy in Starlux Airlines

Pregnancy rules:

• Expectant mothers can travel in Starlux Airlines till 35th week of the Single pregnancy and 31st multiple pregnancy.
• After 36th a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
• You must apply for medical clearance by submitting a medical information form (MEDIF).
• The certificate must be dated within 10 days of your departure date.

*For any special assistance, Contact: https://www.starlux-airlines.com/en-TW/support/faq/special-assistance

How to change mistakes in your name, flight date and refund ticket in Starlux Airlines?

View How to change mistakes in your name, flight date and refund ticket in Starlux Airlines through the above link.

Starlux Airlines Special Meals

• Vegetarian Meals
• Baby & Child Meals
• Medical & Dietary Meals
• Other Special Meals

*For any Queries, contact: https://www.starlux-airlines.com/en-TW/experience/inflight-service/inflight-dining/special-meals

How to Web Check-in Starlux Airlines?

Procedure to do web check-in or online check-in Starlux Airlines

• Visit https://www.starlux-airlines.com/en-TW/check-in-fly/check-in-now/online-check-in
• Enter the “Booking Reference/E-ticket number”
• Enter the “Last Name and First Name”
• Click “Confirm”

List of Starlux Airlines Offices Worldwide

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Types of Planes / Air craft available with Starlux Airlines

Fleet size: 12

• A321neo
• A330neo

Queries handled by Starlux Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, COSMILE (Part of Avios Loyalty program) (Frequent Flyer).

FAQ

How to i pay the no show fee?

• For tickets purchased from STARLUX Website/App/Customer Service Center/Airport Counter,
• For tickets purchased from a travel agency, please contact the travel agency for assistance.

How to change the itinerary for a confirmed ticket?

• The service fee and fare/tax difference may be collected for itinerary change based on the regulation of the purchased fare product.

How to request a refund?

• For totally unused tickets purchased from STARLUX Website/App, please visit “Online Refund” under “Plan a Trip” to request a refund. Refer to “Online Refund” for more information.
• For partially used tickets or tickets purchased from Customer Service Center/Airport Counter, please visit “Refund Application” to request a refund.

If can i cancel onine check-in?

• Yes, you can cancel your online check-in at least 1 hour before the departure time.
• As the flight status may be changed at any time, To check-in, please complete baggage drop at least 1 hour before the flight departure time.

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