AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It was Founded on 1993. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport.
AirAsia Manila, Philippines Address: Naia Terminal 4
Domestic Road, Pasay City.
Phone: +63 2 8672 7886
Email:
Working hours: 0400 – 2300 (MonāFri)
AirAsia Official website: http://www.airasia.com/in/en/home.page?cid=1
Map: View location here
Air Asia Call Center numbers
Check the above link for call centre numbers
Authorised travel agent
Phone: (603) 8660 4680
Fax: (603) 8775 1796
E-mail: [email protected]
Operational Hours
Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)
AirAsia Online Check-in: www.porter.com/in/gb/online check-in
Note: Check in online AirAsia All flights departing in more than 14 days. Flights departing in less than 1 hour for AirAsia or less than 4 hours for AirAsia X
Check AirAsia schedule here: www.porter.com/in/gb/flight schedule
Check AirAsia flight status here: www.porter.com/in/gb/flight status
Air Asia Super App
What is the airasia Super App?
The airasia Super App is a 1-stop travel & lifestyle platform with a wide range of offerings. You’ll be able to book flights, hotels, transport, order food, book e-hailing services, shop for duty-free goods and so much more. You can also use it to check-in for your AirAsia flights, print your boarding passes and baggage tags.
How to use airasia Super App?
How to pay my Airasia ride?
Airasia ride is a new e-hailing service from airasia. Order a ride, straight from the airasia super app.
- Go to Airasia super app.
- Choose a ride icon
- Select the payment method (cash, Card, BigPoints (coming soon), e-Wallet or one of the automated payment methods)
- Despite selecting cash or e-Wallet as the method of Payment, you are advised to register at least one valid automated payment method in the App prior to Book a Ride.
- You shall register a valid Card that belongs to you in accordance with the step-by-step instructions as provided in the App
- If the tipping feature is available in the App, you may pre-set a default ātipā amount when you Book a Ride.
How to chat with real people on airasia?
- Tap AirAsia Mobile App
- click on the chat bubble
- And then click on AirAsia Support
- Go to Live Chat.
Download AirAsia Super app on Android (Google play store)
Airasia Baggage tracing number:
Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616
For other country, please use the below form to fill the details.
Airasia baggage claim form: https://eform.airasia.com/
AirAsia Baggage Allowance
View AirAsia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
How to change name / flight date / cancel and get refund AirAsia Airline ticket?
Check the procedure to change / reschedule / cancel your AirAsia Airline flight details (name / date), get refund through the above link.
View List of AirAsia Airline Offices
Find AirAsia AirlineĀ Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Airports and terminals of AirAsia
Check the airport and terminals where AirAsia located all over the world.
Types of Planes / Air craft available with AirAsia
Total fleet: 72
Airbus A320
- Airbus A320-200
- Airbus A320neo
Boeing 737
- Boeing 737-300
Boeing 747
- Boeing 747-200
McDonnell Douglas MD-11
- McDonnell Douglas MD-11
Queries handled by AirAsia Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, BIG Loyalty Programme
Is there any problem / complaint with reaching the AirAsia Manila, Philippines Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the AirAsia Manila, Philippines: (click on the stars below)
I made a lot of messages for the changes of my bookings for a guest, but i receive nothing or any feedback how many times i tried to connect with your live chat but no one answer. I want to change the title/gender of my passenger from mr. to ms. and her name swap to surname. Booking Reference: TZ7TSE
Passenger’s name: Ms. Vanessa Jhen Cervana (Correct)
Mr. Cervana Vanessa Jhen (Incorrect)
Birthday: March 15, 1990
I hope i can receive any changes regarding this booking.
How many days does your customer service can respond on queries.
How long it will take to refund the flight cancellation from Boracay Closure? I have been emailing the official website of AIr ASIA several times, they replied that the refund was on the process and just allow the bak to transfer the refund for 10-15 working days, But 20working days had past but still no transfer of fund was receive. Kindly address the Refund Process immediately,because we paid that air ticket on the spot cash, and we are not the one who cancelled the flight but due to Boracay Closure ordered by the Government of the Philippines.
Booking number : PRP6UX
Booking number: IH4YMI
The airline ticket is just a small amount of money compare to your Airline Company’s asset. Kindly Expedite the refund
I have booked my flight which will be on Aug 19,2019,5pm(Manila-iloilo) last July 31,20195:29pm,and paid up my payment at Cebuana Lhuillier PeraPal on that same day around 6:55pm. But sad to say,untill now I didn’t receive the confirmation of my booked flight,in other other words my itinerary.
Here’s the details:
Client Name: NOEL GOLE
Payment reference number:CP0731901641
Merchant name: AIRASIA INC
Merchant reference number:IPWYP201908010527
Amount paid:1134.32
Date of payment : July 31,2019 6:55pm
Date of travel: August 19, 5:00pm,2019
Hello Eunalyn
https://support.airasia.com/s/article/How-do-I-retrieve-and-view-my-Travel-Itinerary-en?language=en_GB
https://support.airasia.com/s/article/How-do-I-know-if-my-payment-en?language=en_GB
https://support.airasia.com/s/article/How-do-I-find-my-booking?language=en_GB
I kept calling your contact number always busy. I just want to ask why there’s no complete itinerary. You have just send the booking number and the flight number. The two names of the person are not listed on the ticket. Your Ava who’s in the customer service is not useful. Please I want to talk your customer service on the phone. I Have more question to ask.
I need to talk to your service agent asap. The ticket that I booked is already for thursday. I have not received any confirmation in my email. But was already cedited to my card!!
Hello how did you refund your flight
Hi, i already paid throuh payment center and until now i haven’t received the confirmation of the itinerary. When i checked to the manage booking, the reservation is already gone though i already paid it through 7/11 before the expiration. Please help. Thank you
Airasia can you please verify my iterinary ticket kalibo to manila for november 6,2018 flight..until now you did not send my iterinary to my gmail add..my booking was last October 11,2018..and in that day also i’ll my paid my transaction at cebuana lhuillier pritil branch. Why is it until now i did not recieve email of my iterinary ticket? I did not paid my ticket for nothing. Airasia i call your attention..thank you!
Worst costumer service, ang bagal ng refund mag 2 months na ang refund namin ng boracay ticket hangang ngayon wala pa din. Hindi matawagan walang sumasagot sa mga tawag.
Airasia i call your attention please! Can you please send me my iterinary tickets..until now i did’nt recieve any confirmation in office..i did’nt paid my ticket for nothing. I have so many calls but no one will answer., your costumer service is worst..can you please improve your service.
I will ask GMA 7 to interview me bec of your unprofessional service…. So dissapointed booking a ticket with AIRASIA….don’t try to book on this airline to prevent HUGE problems
Airasia i call your attention! Your wasting my time and patience..when do you send my iterinary ticket?
airasia gdpm..how can we change the flight schedule? thanks
I am a disabled traveller. I just would like to give you feedback about my worst experience in my trip to Shanghai, your 1st maiden vouyage from Cebu, Phils. on July 7.! Upon our arrival at Shanghai Airport, we were not assigned a tube tunnel and instead, we were made to go down by stairs. There was no wheelchair and the ground crew did not make any effort to assist us to board the bus. This is the only airport that i experienced being carried by my nephew to get onboard the bus, else we will be left out at the tarmac!
The bus driver even yelled at us saying hurry coz we are already delayed and we will be late if we will not get in hurriedly to the bus!
This was really disgusting!!! I will really sound this off to my friends and contact not to go to Shanghai if they are disabled travellers!
We never received any confirmation to our flight. Somebody can help us regarding this matter. Thank you
Airasia can you please verify my iterinary ticket kalibo to manila for november 6,2018 flight..until now you did not send my iterinary to my gmail add..my booking was last October 11,2018..and in that day also i’ll my paid my transaction at cebuana lhuillier pritil branch. Why is it until now i did not recieve email of my iterinary ticket? I did not paid my ticket for nothing. Airasia i call your attention..thank you!
nagrebook po flight nmen frm nov.22 12:45 am at na move po ng nov.21 11:45 pm ngaun po may balance kame 20 pesos pano po babayaran un?
Hi. I have contacted a CSR of Air Asia last Mach 12, 2019 at phone number 742-2742. She said that she’s going to make a report regarding my concern. My daughter booked for a promo by Air Asia on RedHotSeatSale for Php201 air fare for five passengers and an infant. Her booking number is WUIS3d. In the Itenerary of payment that appeared on screen it appeared in Philippine peso in the amount of P2,500+ but to her surprise when she got her email it appeared in MYR currency 2728.64 and converted to Philippine peso Php33,000+.
I am requesting here for a refund for the OVERCHARGED booking which was mistakenly charged in MYR currency. My daughter was booking for a local flight from Manila to Kalibo, Aklan in a promo at low cost why would your company charge us in Malaysian currency? Please help me get a refund of the payment overcharged on us.
You are a big company with a reputation and a business to keep while my daughter is just a customer wanting to get a promo trip to Boracay. We will appreciate it very much if you will give us a hand on this. God be our help.
Hello maam can i correct ny email address inin in order for me to recieve my iterinary i gurss my email address is not correct
Hi! I did not receive itinerary because of typo error of my email address. What will I do to edit my email address to get my itinerary? Thanks!
i cant contact the air asia hotline in the philippine i am travelling to iloilo from manila this coming 8-13of july ang planning to add a child age 3 years old how i can make it.?
Hi I’ve already book last 15 and pay it at 7connect but until now no email of my ticket. I can reach your customer servuce number and I can reach your email also. How I am sure that my payment thru 7connect is confirm. I do’nt have any booking number or itinerary!!!! Your customer service is not yet in service please do something. Thank you
Sana mag lagay kayo sa cdo city nang supervisor na hindi bastos at wlang mudo mag reply sa galit na customer because i have a right to complaine your staff hopefully may action kayo at hindi lng pawalang bahala para airasia managenent.
Hello. I booked flight with you Manila to Davao last July 27, 2019 and immediately made my payments to 7/11. Also, i received the confirmation from 7/11 that the payment transaction went through. But until now, I haven’t yet receive my booked flight confirmation from AirAsia nor any itineraries about my flight. Kindly follow up. Thank you.
Details:
7/11 Reference Number: 1920-8268-7034
Merchant Name: AirAsia
Merchant Reference Number: W4S8GX
Amount: 2117.20
May I know how can I speak to a live representative here in Philippines regarding my online booking?because they only told me that i can only contact them via chat, and when i did so. They let me wait for 48hrs to give a resolution regarding of my concern, while all i just want is to change the full name on the guest list, because can i fly then if it was incorrect.
Hi would like ask my parents were seniors but they donāt have yet senior i.d.
Are they applicable for senior discount.?
If yes, what will i put on the senior i.d number to avail the discount.?
I tried booking RT ticket in Air Asia’s website but my payment could not push through. An error code always appeared.
I also tried calling your customer service but the recording said the number is still not in service.
hi, I did the booking for mnl to Cebu for the family of 5 but payment is getting denied y?
Please assist to change the first name of the ticket. I made a booking for my husband using my big loyalty member however the given name appeared to be my name instead of my husband. However other details like gender, Birthday are his. Hope you can assist me. Booking ref. F3HQ9N. I report my issue with the customer support but didnāt get no response. The complaint ref .25853104
Hello mam/sir
When i book a ticket from davao to manila i didnt pick a seat , i know its automatically system pick a seat.
When the itinerary post, there is no pick selected.THen i pick a seat separately , how can i pay this seat selected, because i have a balance in itinerary which i pay before.
I would like to rebook a flight, Iloilo to Manila Dec.3 it was cancelled last Monday due to typhoon
Many times I tried to call your contact no. but no answered.I want to correct the following names of my booking.
Booking No. F78Z3E
PASSENGER NAME: MS. ZANE DAVID SANDIG change to MR. ZANE DAVID SANDIG
PASSENGER NAME: MS. NIDA SANDIG change to MS. MA NIDA SANDIG
Thank you and hoping for an immediate response.
MARY GRACE GENOVIA
I’ve been calling and reaching you several times from now but to no avail.
Please help me change the guest details on the one I book MNL – BCD and back.
I badly need to change it as I shouldn’t be the one who will fly to Bacolod.
I will be on different flight that’s why I need to change the guest details.
Please, I’m begging your office to help me.
HI GUD MORNING I PLAN TO GO TO KOTA KINABALU NEXT WEEK AND IM ABOUT TO BRING WITH ME MY SECOND HAND MONITOR I JUST WANT TO ASK IF HOW IS THE PROCESS I PLAN TO CHECK IN AS MY LUGGAGE IS THERE ANY PAPERS NEED OR DECLARATION NEED FOR ME TO DO
THANK YOU,, UR RESPONSE IS HIGHLY APPRECIATED TNX
i can’t access the phone number you provided above for Manila office
Hi, the Pasay Manila contact number posted here is unreachable, kindly update your contacts so that we can easily relay our concern. Thanks
hi! would like to ask, since the government will have a lacked down in Metro Manila from March 15 to April 14, 2020. is there a possibility that they wont allow flights going to Manila? Because i booked a flight in Airasia, Cebu to Manila on March 25, 2020.
Because right now i am having a second thought of going to Cebu. Am also coordinating to my other airline where i booked Manila to Cebu this coming March 22, and also my hotel.
hope you can help me and give me options on my booking in Airasia. Thank you
GOOD DAY!
WE HAVE BOOKED FLIGHTS TO BORACAY ON MARCH 26 TO APRIL 2 2020 LAST YEAR NOVEMBER 2019. WE HAVE RECEIVED AN SMS STATING THAT DUE TO COVID 19 FLIGHST ARE CANCELLED/ THEY SAID THAT I HAVE RECEIVED AN EMAIL BUT NONE. WE SEEKED HELP FROM AVA BUT IT SEEMS THAT THE AIR ASIA SALES OFFICE IN MEGAMALL IS THE ONE WE NEED TO CONTACT. AVA CAN NOT DO ANYTHING. WHAT SHALL WE DP TO GET REFUNDED BY THE AGENCY OR AIR ASIA SALES OFFICE IN MEGAMALL IN MANILA? WE ARE SEEKING FOR HELP ASAP/ THANKS SO MUCH.
I really need assistance for my upcoming flight this coming May 17. Since the ECQ is extended until May 15, my family and I decided to move our flight next year. This is due to Covid pandemic.
Please call me directly to my number.
09231763997 / 09260478873
Please advise.
Thank you
Aimy.
Geachte Dame/Heer,
Ik had op 15 november 2019 een retour ticket geboekt Manila-Tacloban City .De retour vlucht Tacloban City-Manila was op 11 april 2020 was geannuleerd Wat ik ook geprobeerd heb, ik kan van AirAsia geen email of telefoon vinden .De robot die je dan te spreken krijgt begrijpt de specifieke vragen niet: mijn boekings nr: is (was) GNF12Y. Ik ben met behulp van de Nederlandse Ambassade in Manila alreeds terug gekeerd in Nederland. Ik vraag u om het geld van de vlucht Z2 328 Tacloban City- Manila terug te storten op naam: A,Harreman rekeningnummer: NL24ABNA0502824751 (iban) ABNANL2A(bic) Bij voorbaat dank voor u medeweking. Ik wacht op u antwoord
Met vriendelijke groet,
Tita Matias e/v Harreman
Our flights under Booking no. O3I6GA to Seoul, South Korea fro Manila on June 11, 2020 with return to Manila from Seoul on June 14,2020 were cancelled by your company due to the covid-19 threat in South Korea and in the Philippines. A call center agent informed us to file for a credit voucher in exchange for our cancelled flights. How and where do we get the credit vouchers?
Worst airline in the world!! Pure greed, no customer service, rude flight attendants!
Good day!
Our flight supposedly on March 27 2020 and will be back on April 05, 2020 ( for two). Due to the pandemic the government ordered a Transportation Lockdown which affects our flight. On March 17, 2020… we filed the REFUND thru your AVA and one option that has been offered of where to settle it is thru BANK. So we have a provided a BANK ACCOUNT thru AVA…
Since then I always check the status and it says” In Progress”
When I checked it again…for it took 6 months already…
CASE STATSU: CLOSED!.. How did it happened? You closed the refund issue without notifying your client and worst we don’t get the REFUND… i really need the monetary refund and i really assume it will go to the BANK.
But the case was CLOSED already?
Please tell me what to do.
Thank you
Refund jan 2020 flight mnl to hk vice versa case#B6J4YX jeffrey matias passenger
Hello AirAsia Team, my name is Brian Warner, I submitted a request for refund on 20/4/20 via Live Chat, I was informed it would take approx. 14-30 days to be processed, it has now been One year and and I still have not received a refund, can you please process my claim now, I have been very patient, taking in excess of One year to process a simple refund is ridiculous,
Your help is Greatly Appreciated. Ref: Booking No HISLKZ, Case No 63883273
Regards
Brian
Since we are from NCRplus, per LGU we are not allowed to come to Boracay thus the need to change/rebook. Been trying to call cust care however to no avail. Due to covid we need to rebook/resched flight fro May 20-May 23, 2021 to Oct 29 to Nov 1 same time.
Booking reference is Y51HRW. Family of 6.
We will appreciate if you can facilitate update of our flight.
We already arrange rebooking with our hotel.
Im joyce nepaz i booked a flight lastyear going to manl to tacloban and tacloban to manila vise versa under flight ticket no. O5F9FN but due to pandemic our flight was cancelled by air asia. we decided not to travel for now and we will refund our payment. i already chat ava regarding this but my concern is not attended and still we didnt received our refund
Hope you can assist us on this.
Thank you
joyce
Good morning mam/sir
Can I ask it’s possible to refund my ticket?I book the ticket true online in your website for my sister and my daughter.I book the ticket on July 5 and July 9 I hope you let me know as soon as possible.thank you.
Air asia cancelled our flight . where in the hell we can find them ? all of their ticketing offices i visited were closed/pulled out in the area.
How to request ticket from airasia pullpayment airpazz agency…please help me…booking code: YVKPFI
We have flight booking no. V7KTRA, Caticlan-Boracay-Manila tomorrow 17 December 2021, however we received a notice that the flight is cancelled due to the typhon odette, how can we re-book our ticket for Monday afternoon, can you assist please?
Hi, guys good evening!
Mag tatanong lang po Sana ako.
Sino Po ba nakaranas dito ng cancelled flight.
Kasi pag mag REBOOKED daw. Mag dag dag pa ng
4k to 8k grabe totoo ba ito or niloloko Lang kami mga to?
Paki comment lang guys Kung sino alam or idea Po kau Kasi dika pani paniwalaš¢š¢
Hi, Sir/Madam:
good day!
I hope everything is well on your side.
May I please seek assistance on reaching your corporate office.
I am Arlene Ngo from Euro Towers International Inc. I am from the Executive Office,
May I please inform you that we have a corporate account with your organization. The registered email is not active anymore. We would like to update our records with you and would activate our account with your organization.
May I please seek assistance on how to go about this matter.
our username :1129PHEURO . the password cannot be reset because the authorized email is deactivated.
Hoping to hear from your good office the soonest.
Thank you
Arlene Ngo
HI, PLEASE RESCHEDULE M FLYT
I WILL ARRIVE IN PHILIPPINE MAY 8 AT 5PM,
BUT AIRASIA MOVE MY TIME TO 3PM
PLEASE ARRANGE MY FLYT
Hello air asia as of today anu po update sa travel requirements nyo local manila to bacolod?
Kc kmi Parents is fully vaccinated but my kids not yet for the reason na hndi pa nmn applicable sa age nla is it ok they will do there rapid antigen test upon arrival ? Not before departure?
I have been trying to reach you after the pandemic started way back in 2020 but you cannot be reached. I hope you are back in business. I need to resolve my cancelled flight which was assigned case no, 95940343 last October 18, 2021. I check my rewards or points but until now it is not credited back to me yet. Where is your physical office I can get in touch with you in Philippines ? My cellphone No. +63917 8395552 or email: [email protected]
I have been trying for a long time to get an answer to a relatively simple question. AVA is useless. If I am flying from Manila to Singapore with a layover in Kuala Lumpur, am I required to meet any Malaysian entry requirements if I remain in the terminal?
Thanks
Colin
change surname to incorrect vicenta to correct villaflores name passenger vicenta villaflores correct
incorrect vicenta vicenta my boking number R2PP6M
july 24 1961
Follow up for ticket refund:
Booking No. S7BEME, Case No. 40965230
Booking No. ZS9UJI, Case No. 40971291
Booking No. O47RYA, Case No. 40975207
matagal ko na po pina follow up pero wala po nag uupdate sa status, this year wala na talaga response sa email. Please help naman po kasi yung iba nakapag refund na po.
Refund po sa BPI Account po dahil wala na yung ginamit na card, close na po.
BPI Account Name: Carolina Rayos, Account No. 4429-0823-45, Contact No. 09152855278
Can I have a contact number for air Asia Philippines, need to speak to a customer service rep immediately
Blessed Day ahead!
Can anybody from Air Asia to directly refer me to the management to simply assist me on how to retrieve my Travel agent Account please.
This is mr Reymar C. Tao-ing, owner of J&R Hospitality Tourism Trainings and Tours.
thank you and Godbless.
I booked last July 26, 2022 under booking ref# Y6PERT, thinking it was on sale due to low fare unaware that it was Malaysian currency.
If refund is not possible, can I possibly convert it to various flights for flights on sale please. I barely can’t pay
the 38,678.44 converted to peso from 3014.16 MYR. Or any comforting suggestion please.
Dear AirAsia support,
Hi there, my name is Liya Gomez, working at Robert Walters Philippines in Makati.
I am trying to get hold of anybody from sales or someone who could help book/handle our group booking requirement for our yearend event ā Christmas party on Nov. 25-27, 2022.
It is possible to get a contact number and name of the person in-charge for this, please? My mobile number is +63 917-8509383, appreciate it.
Many thanks,
Greetings!
This is in connection with our flight to Bangkok on September 8-13, 2022.
I received an email from Airasia that our booking from Manila to Bangkok has been cancelled and it was moved to September 9-14, 2022, unfortunately I also have to rebook our flight to Phuket via Thai Airasia instead of Sep 10-13 will be moved to Sep 11-14, 2022. The sad part there is the changes in the fare, it is more expensive than what we have paid. Can you please help me because it is not our fault that Airasia is having operational issues and unfair for us to pay additional THB17,701.12 just to rebook.
Booking #Q432MM
#GZ68YI
#W7QGFQ
Hope to hear from you soon.
Thank you very much.
Rosalie Gonzales
Email address was wrong i can’t receive the iterinary. I already paid. What shall i do
Can I receive PNR Again
We are requesting for a refund or reschedule of our pending travel way back 2020 due to covid 19 pandemic. We are waiting for confirmation to reschedule the travel or refund of the said issue regarding this matter. We already sent emails about this issue but there were no concrete answers. Please notice our messages. It’s been two years. The booking details are NZV1SM and X7Z39X care of Mica Jomel Aguinaldo.
Requesting for a feedback on my refund request under case id number 76476062.
I have 2 trips supposedly Manila to Tacloban – Y88RWX
and Tacloban to Manila- C48B9A
This was last 2020 anf I’ve waited long enough for the refund of these 2 trips.
Kindly update me through this number 09195178751 or email me at [email protected]
Thank you very much.
where can I go to make a complaint with Air Asia support erroneous action to my request.
Hi Ernesita R. Maliglig,
Please check the below link to make a complaint to AirAsia online
https://airlines-airports.com/airasia-airline-how-to-file-a-complaint-related-to-baggage-flight-delay-cancellation-freedom-flyer-procedure-documents-required/
Thanks,
Support team.
Can I have your landline in Metro Manila,Philippines
Good day,
I am writing this message regarding my Refund Request Status with the details provided below:
Case Number : 116189188
Booking Number : W91QUA
Payment Method : Credit Card
I have been requesting this for months now and still getting no response. Please help and assist me with this concern. Hope to hear from you as soon as possible. Thank you.
Hello Air Asia Branch Pasay Naia Terminal 4
Domestic Road, Pasay City. ADMIN Bakit naman ang hirap nyong kontakin magpapa re schedule lang ng flight bakit mas mahal pa sa nabayarang ticket? mga Phone Number nyong pino post hindi matawagan …
Can somebody assist me please?
I have raised numerous complaints via email and nobody from this company have given me appropriate answer to my queries.
I spent my hard earned money for a flight with your airline which you cancelled Last October 2022
So what happens to my money now?
Your service is so foul you should not be in the system.
Your company is very corrupt.
I’m offloaded booking no XB2GQK SCHEDULE MARCH 28 CAN I REPOND MY PAYMENT