Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.
Lufthansa Reservation office telephone contact numbers:
Email:
Lufthansa baggage services telephone contact numbers:
For baggage inquiries : Lufthansa baggage inquiries
Baggage lost and found:
If you click the above link, a form will be opened. Fill and send that form.
E-Mail: [email protected] Address: Deutsche Lufthansa AktiengesellschaftGepäckermittlung
D-60546 Frankfurt/Main
Germany Fax: 0049 (0)69 690 55171
Lufthansa Airlines Customer Care Support
Check the above link to know the Lufthansa Airlines customer care phone number, email etc
Lufthansa Baggage Allowance
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
How to Web Check-in in Lufthansa Airlines?
Procedure to do web check-in or online check-in Lufthansa Airlines
- Visit https://www.lufthansa.com/za/en/online-check-in
- Enter PNR number or booking reference number
- Enter the passenger’s last name.
- Confirm ‘Start Check-in’.
- Confirm the details. You can select your seat
- Print the boarding pass
How to change mistakes in your name, flight date and refund ticket in Lufthansa Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Lufthansa Airlines.
How to complaint about the lost personal property in Lufthansa Airlines?
For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport.
If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport
Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.
Lufthansa Airline call center / service center
Internet Service Center:
Phone: +27 0800 00 7491 Opening hours: Monday-Friday 08:30 -18:00, Saturday Sunday, 08:30 – 18:00
Lufthansa Cargo eServices support
If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.
By phone: +49 (0) 18 02 / 737 737 Email: [email protected]Lufthansa Cargo Service Center:
Tel: +49 69/696 95790Lufthansa Airlines Offices Worldwide
Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Lufthansa Airlines Special assistance
Travel during pregnancy in Lufthansa Airlines
Pregnancy rules in Lufthansa Airlines:
- Expectant mothers can travel in Lufthansa Airlines till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
- Expectant mothers beyond the 28th week of their pregnancies carry a current letter from a physician
- you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
- For any special assistance queries, contact: https://www.lufthansa.com/za/en/mobility-partner-program-healthcare
Procedure to get medical clearance in Lufthansa Airlines
- Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
- Send the completed application form to [email protected]
For more details, contact Lufthansa Airlines Health Services
Phone: N/A Email: [email protected] Fax: +49 69 696 83 677Types of Planes / Air craft available with Lufthansa
Total fleet: 268
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More
Is there any problem with reaching the Lufthansa Johannesburg City Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Lufthansa Johannesburg City Office in South Africa: (click on the stars below)
The Country Manager,
.
RE: REQUEST FOR CARRIER IDENTIFICATION PLATE (IATA CODE 6720011 EAGLE AFRICA TOURS LIMITED).
The above matter refers,
We here wish to advise you that we are now an IATA Accredited Agent, situated on Plot7454 (11) Twikatane Close, off Adisababa Drive, hence the request for Carrier Identification Plate.
Find here also is a list of members of staff and there designation
Mr Lordwell Ngalande Chirwa (Director-Sales and Administration)
Mr Sylvester Chalwe (Director-Finance).
Ms Rebecca Mundengele (Senior Travel Consultant).
Mr Muya Selekani (Travel Consultant).
Mr Alfred Phiri (Accountant).
We hope and trust this meets your requirements
Yours Faithfully,
For Eagle Africa Tours Limited,
Lordwell Ngalande Chirwa
Director
Sales and Administration
Hi there
Cannot get through to your South Africa Reservations/ Customer service line since 08:00 am today… The line is constantly being put down. There are also no alternative numbers provided or email addresses that can be used to contact Reservations…
I urgently need to reconfirm my flights departing on the 8th January to Funchal as they have been deleted & no alternatives given….
Please can someone urgently contact me to make the necessary changes or else I need a refund to book flights elsewhere.
Thanking You
Daisy Pestana
082 480 4840
Dear Sir.
Its extremely sad that an airline like Lufthansa which i have been travelling since 1982 has come to a state that we cannot speak directly to someone on the other end besides Elisa the robot who tells us to contact customer service. Unfortunately you phones ring and we are put on hold for more than 20 minutes to which i just lose my patience and i hang up.
You offices at O R TAmbo just tell us that they cannot help go online, but Elisa tells us to contact customer service.
This is not the service expected from a leading German company and i say this with authority because i’m very familiar with professional and efficient German service.
Please look into this unacceptable service and treat this as positive criticism, alternatively give me a number i can contact that will be answered and i can speak to a human being besides a robot
Looking forward to hearing from you
Bad job I haven’t my baggage,I am hask where is my baggage
Hello, I tried to reach to the centralbaggagetracing in Johannesburg South Africa Airport. The Office Hour Was finished. I lost an IPad with a grey Cover on my Seat at the AirPlay. I Noticedthe lost just in the evening . I was on the Flight 0572 LH from FRA nach JNB Business Class 28.6.2018 ,082 H was the Nr of the Seat .Can you help me or give me a telefonnummer to call.
How do i contact Lufthansa managers in South Africa for issues relating to Lufthansa pension fund for former employees who have passed on
We booked our flight tickets through Lufthansa to go to Santiago de Compostela, Spain on 30 August 2018. We returned on 20 September and was supposed to catch our flight on SAA booked through Lufthansa, on the night of 20 September 2018. We only left the morning of 21 September, the flight was delayed for 15 hours. We were supposed to be refunded, but haven’t heard a word from anyone. It as flight SA 261 on 21 September 2018. Could you please assist us in this matter?
Regards
Dear Lufthansa
I have a question that I cant find the answer to, My dog crate is 120cm x 82cm x 87cm
Is it too big to travel in the hold of the aircraft?
Good Day Im trying to book Jnb Fnc on 07May for a client -result flight waitlisted BUT- if I book seperatlt Jnb Fra and The Fra Fnc there are seats- WHY?
Please reply urgently
Thank you
Cannot get someone on the phone.
PCR positive and coughing.
OUR FLIGHT IS 17TH Jan 2022.
Ref:21CBDW
We need urgent help to cancel/rebook
HELLO
I AM FLYING WITH LUFTHANSA VIA FRANKFURT TO BARELONA SPAIN IN 9TH JUNE. I WOULD LIKE TO KNOW WHAT DO I NEED TO SHOW OR DO IN REGARDS TO COVID DOCUMENTS NEEDED TO TRAVEL IN TRANSIT?